A pathway to Hope
When a survivor calls our Hope Line, Her Song responds. Our care coordination services guide women through an often-overwhelming system of services, connecting them to support, stability, and safety.
Her Song’s care coordination offers:
- Survivor-centered needs assessments
- Tailored referrals to vetted services across the U.S.
- Ongoing guidance and encouragement
Every journey is unique. Our team offers trusted support every step of the way.
What Is Care Coordination?
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Contact Our Outreach and Care Coordination Team
The Survivor Care Team will be happy to answer your call during weekday business hours (Monday - Friday, 9 a.m. to 5 p.m.) If you reach our voicemail, please leave a message and expect a call back by the next business day.
When you call the hope line phone number, the Survivor Care Coordinator will complete an over-the-phone screening and needs assessment with you. All information provided will be handled with discretion and confidentiality.
Please be aware that we ARE NOT AN EMERGENCY SHELTER. If you need emergency housing, call "211" or visit the United Way website at www.unitedway.org.
General Inquiries
Call the Hope Line:
1-844-HER-HOPE
(1-844-437-4673)
Survivor Referrals
904-568-6173
Care Coordination
National Trafficking Hotline
If you suspect human trafficking in the United States, Please call 1-888-373-7888 or text “Help” to BEFREE.
Open 24 hours, 7 days a week. English, Spanish, and 200 more languages are available.
Her Song Hope Line
If you are a survivor and need Her Song services, CALL HERSONG at 1-844-HER-HOPE (1-844-437-4673)
If you need emergency assistance, call 911.