In phase one, survivors receive 24/7 care in a structured environment centered on stabilization and healing. Through case management, clinical counseling, and intentional rhythms of rest, women can begin processing trauma and rebuilding safety and trust. Foundational life skills and healthy coping strategies are introduced within a supportive community. This phase typically lasts about 6-9 months.
Healing Takes Time
Our long-term residential survivor care program offers a safe place to rest, rebuild and rediscover life in freedom. Guided by an evidence-based theory of change, our structured three-phase program is trauma-informed and tailored to the needs of each woman.
What is Long-term Residential Survivor Care?
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Our Residential Program
Learning Center
As survivors begin to work through the trauma that results from trafficking, they often need to focus on strengthening basic life skills and healthy coping techniques. Throughout each phase of our program, ladies attend daily life skills building classes and receive spiritual growth opportunities and group support at our learning center.
1
Safety & Stability
2
Growth & Rebuilding
When survivors meet the milestones for phase two, they continue counseling and case management while beginning workforce readiness classes, pursuing educational goals, and focusing on personal development. This phase lasts approximately 6-9 months. When survivors meet the milestones for phase two, they are eligible for phase three of Her Song's program.
3
Self-Sufficiency & Flourishing
In phase three, women move into the empowered living portion of our program. They pursue employment or education while building practical rhythms of daily life—managing finances, maintaining stable housing, and setting personal and career goals. We continue walking alongside each woman in this phase with encouragement and community support as long as needed.
Aftercare
As a survivor continues along her healing journey, we remain by her side—cheering her on as she spreads her wings and steps confidently into newfound freedom. Whether we’re connecting her with local food pantries, resume workshops, medical specialists, or specialized service referrals tailored to her unique needs, our network of support remains available to every woman we serve. Through continued guidance and access to trusted resources, we help equip each woman to sustain long-term self-sufficiency and meet new challenges with resilience and strength.
A Place to Heal and Rebuild
Her Song homes are more than just a safe place to stay—they are a refuge for healing, rebuilding and restoration. Designed to feel like home, each space is thoughtfully crafted to offer peace, dignity, and stability for the women we serve. From cozy living rooms to shared kitchens and quiet spaces for reflection, every detail is intended to support healing and encourage community.
Contact Our
Outreach and 
Care
Coordination Team
Our Team will be happy to answer your call during weekday business hours (Monday - Friday, 9 a.m. to 5 p.m.) If you reach our voicemail, please leave a message and expect a call back by the next business day.
When you call the Hope Line phone number, the Outreach and Care Coordination Team will complete an over-the-phone screening and needs assessment with you. All information provided will be handled with discretion and confidentiality.
Please be aware that we ARE NOT AN EMERGENCY SHELTER. If you need emergency housing, call "211" or visit the United Way website at www.unitedway.org.
National Trafficking Hotline
If you suspect human trafficking in the United States, Please call 1-888-373-7888 or text “Help” to BEFREE.
Open 24 hours, 7 days a week. English, Spanish, and 200 more languages are available.
Her Song Hope Line
If you are a survivor and need Her Song services, call 1-844-HER-HOPE (1-844-437-4673).
If you need emergency assistance, call 911.