Lifelong Healing Begins with Long-term Care
At Her Song, we know that healing takes time. Our long-term residential survivor care program offers a safe place to rest, rebuild and rediscover life in freedom. Guided by an evidence-based theory of change, our structured three-phase program is trauma-informed and tailored to the needs of each woman.
What is Long-term Residential Survivor Care?
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Our Residential Program
Learning Center
As survivors begin to work through the trauma that results from trafficking, they often need to re-learn basic life skills and healthy coping techniques. Throughout each phase of our program, ladies attend daily life skills building classes and receive spiritual growth opportunities and group support at our learning center.
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Phase One: Safety & Stability
Survivors receive 24/7 care, clinical counseling, and rest. Life skills and healthy coping are introduced in a peaceful, supportive environment. This phase lasts approximately 6 months.
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Phase 2: Growth & Independence
As survivors transition to more independent living, they continue counseling and case management while beginning job training, education, and personal development. This phase lasts approximately 6 months. When survivors meet the milestones for Phase 2, they graduate from Her Song’s core program.
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Phase 3: Self-Sufficiency & Re-entry
In Phase 3, women transition into our empowered living program, where they begin living independently with continued support from Her Song. They pursue careers or education while re-entering daily life. Graduating from our residential program is just the beginning—we remain alongside survivors with regular check-ins, encouragement, and a supportive community that fosters long-term healing and sustainable freedom. This phase typically lasts for at least one year.
Aftercare
As a survivor continues along her healing journey, we’re still here cheering her on as she spreads her wings and steps into her newfound freedom and independence! Our network of support is available for all survivors as a lifelong resource.
A Place to Heal and Rebuild
Her Song homes are more than just a safe place to stay—they are a refuge for healing, rebuilding and restoration. Designed to feel like home, each space is thoughtfully crafted to offer peace, dignity, and stability for the women we serve. From cozy living rooms to shared kitchens and quiet spaces for reflection, every detail is intended to support healing and encourage community.
Contact Our Outreach and Care Coordination Team
The Survivor Care Team will be happy to answer your call during weekday business hours (Monday - Friday, 9 a.m. to 5 p.m.) If you reach our voicemail, please leave a message and expect a call back by the next business day.
When you call the hope line phone number, the Survivor Care Coordinator will complete an over-the-phone screening and needs assessment with you. All information provided will be handled with discretion and confidentiality.
Please be aware that we ARE NOT AN EMERGENCY SHELTER. If you need emergency housing, call "211" or visit the United Way website at www.unitedway.org.
General Inquiries
Call the Hope Line:
1-844-HER-HOPE
(1-844-437-4673)
Survivor Referrals
904-568-6173
Care Coordination
A Place to Heal and Rebuild
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National Trafficking Hotline
If you suspect human trafficking in the United States, Please call 1-888-373-7888 or text “Help” to BEFREE.
Open 24 hours, 7 days a week. English, Spanish, and 200 more languages are available.
Her Song Hope Line
If you are a survivor and need Her Song services, CALL HERSONG at 1-844-HER-HOPE (1-844-437-4673)
If you need emergency assistance, call 911.