Our long-term residential survivor care program offers a safe place to rest, rebuild and rediscover life in freedom. Guided by an evidence-based theory of change, our structured three-phase program is trauma-informed and tailored to the needs of each woman.
What is Long-term Residential Survivor Care?
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As survivors begin to work through the trauma that results from trafficking, they often need to re-learn basic life skills and healthy coping techniques. Throughout each phase of our program, ladies attend daily life skills building classes and receive spiritual growth opportunities and group support at our learning center.
In phase one, Survivors receive 24/7 care, clinical counseling, and rest. Life skills and healthy coping are introduced in a peaceful, supportive environment. This phase lasts approximately 6 months.
When survivors meet the milestones for phase two, they continue counseling and case management while beginning job training, education, and personal development. This phase lasts approximately 6 months. When survivors meet the milestones for Phase two, they graduate from Her Song’s core program.
In phase three, women move into empowered living with continued support from Her Song. They pursue work or education while rebuilding daily life. Even after graduating from our main residential care program, we walk alongside them through ongoing encouragement and community support. This phase typically lasts about one year.
As a survivor continues along her healing journey, we’re still here cheering her on as she spreads her wings and steps into her newfound freedom and independence! Our network of support is available for all survivors as a lifelong resource.
Her Song homes are more than just a safe place to stay—they are a refuge for healing, rebuilding and restoration. Designed to feel like home, each space is thoughtfully crafted to offer peace, dignity, and stability for the women we serve. From cozy living rooms to shared kitchens and quiet spaces for reflection, every detail is intended to support healing and encourage community.
Our Team will be happy to answer your call during weekday business hours (Monday - Friday, 9 a.m. to 5 p.m.) If you reach our voicemail, please leave a message and expect a call back by the next business day.
When you call the Hope Line phone number, the Survivor Care Coordinator will complete an over-the-phone screening and needs assessment with you. All information provided will be handled with discretion and confidentiality.
Please be aware that we ARE NOT AN EMERGENCY SHELTER. If you need emergency housing, call "211" or visit the United Way website at www.unitedway.org.
Open 24 hours, 7 days a week. English, Spanish, and 200 more languages are available.

If you are a survivor and need Her Song services, call 1-844-HER-HOPE (1-844-437-4673).
If you need emergency assistance, call 911.