Working Together for Her Future
Her Song collaborates with agencies, advocates, and service providers to offer care coordination and long-term care for survivors. If you are working with a woman who may benefit from our program, this page is your guide.
How we Collaborate
- Clear intake process
- Compassionate screening and assessment
- Ongoing collaboration and communication
Resources for Agencies
- Residential referral checklist
- Residential referral process
- Residential program eligibility criteria
Contact Our Outreach and Care Coordination Team
Are you an agency or an advocate looking to guide a survivor to our long-term residential care program? Please complete our inquiry form below or email referrals@hersong.org.
The Survivor Care Team will be happy to answer your call during weekday business hours (Monday - Friday, 9 a.m. to 5 p.m.) If you reach our voicemail, please leave a message and expect a call back by the next business day.
When you call the hope line phone number, the Survivor Care Coordinator will complete an over-the-phone screening and needs assessment with you. All information provided will be handled with discretion and confidentiality.
Please be aware that we ARE NOT AN EMERGENCY SHELTER. If you need emergency housing, call "211" or visit the United Way website at www.unitedway.org.
General Inquiries
Call the Hope Line:
1-844-HER-HOPE
(1-844-437-4673)
Survivor Referrals
904-568-6173
Care Coordination
National Trafficking Hotline
If you suspect human trafficking in the United States, Please call 1-888-373-7888 or text “Help” to BEFREE.
Open 24 hours, 7 days a week. English, Spanish, and 200 more languages are available.
Her Song Hope Line
If you are a survivor and need Her Song services, CALL HERSONG at 1-844-HER-HOPE (1-844-437-4673)
If you need emergency assistance, call 911.